Telly – Policy & Support

Privacy Policy for telly

Last updated: July 29 2025

At telly, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes what information we collect, how we use it, how it may be shared, and your choices. Please read this Privacy Policy carefully. By using the telly application or visiting our website hosted on Carrd (“Site”), you agree to the practices described below. If you have any questions, feel free to contact us via the details at the end of this Policy.

1. About telly

telly is a web‑based and mobile service that helps users track and discover films and TV shows, create personalized watchlists, take notes, follow friends, and explore recommendations. The service is operated in the United States but can be used worldwide. Throughout this policy, the words “telly,” “we,” “us,” and “our” refer to the company operating the service.

2. Information We Collect

The information we collect depends on how you use telly and which features you choose. We only collect the minimum information necessary to provide and improve the service.

A. Information You Provide to Us

• Account information – When you sign up for telly, we may ask for your name, email address, username and password. If you choose to sign in using a third‑party identity provider (such as Google, Apple, or another provider), we receive your name and email address from them to set up your telly account.
• Profile details – You may optionally add a profile picture, biography, favorite genres, films, TV shows, or other notes. These details are visible to others depending on your privacy settings.
• Watchlists and notes – When you log films or shows, create lists, rate titles, or write personal notes, we store that content so you can access it across devices. You can choose whether your notes or watchlists are public or private.
• Subscription and billing – If you purchase a subscription (for example, “Telly Crew”), our payment processor (such as Stripe) collects your payment information (credit card number, expiration date, etc.) directly. We only receive a confirmation of your payment and may store a tokenized reference to your payment method for recurring billing. We do not store full payment card details on our servers.
• Communications – If you contact us for support, participate in surveys, or provide feedback, we receive the information you provide (such as your name, email address, and message contents). When you invite friends or connect with others on telly, we collect the email addresses or usernames needed to send the invitation.

B. Information We Collect Automatically

• Usage data – We collect information about how you use telly, including the pages you view, the features you use, search queries, watchlists you browse, and the date and time of your visits. We use this data to understand usage trends and improve our service.
• Log data and device information – When you access telly, our servers automatically record your IP address, browser type, device type, operating system, and other technical details. These logs help us diagnose problems and keep our service secure.
• Cookies and similar technologies – We use cookies and local storage to remember your login state, store preferences, and measure the effectiveness of our site and communications. You can control cookies through your browser settings; however, disabling cookies may limit some features of telly.
• Analytics – We use third‑party analytics providers to measure how people find and use telly, and to better understand our audience. These providers may collect information about your device or interactions with our service. For example, we may use Google Analytics, which collects device identifiers, IP addresses and usage information. We use this data only for statistical analysis and site improvement.